Wisconsin Telecommunications Relay System Job Openings 

 

Communication Assistant
The Communication Assistant is responsible for providing the means for equal access to telecommunications services and systems for four groups of people: deaf, hard of hearing, speech disabled and hearing who use a text telephone (TTY). 

Qualifications include:

    Professionally and courteously relaying a variety of call types distributed to their workstation using a computer and special software 

    Ability to type at a rate of 60+ words per minute and use accurate spelling when relaying calls 

    Sufficient hearing skills to process phone calls

    Ability to speak clearly with a variety of tones and inflections from typed words

    Ability to deal with customers in a professional and courteous manner